Learn more about resources, support and services available for Aboriginal and Torres Strait Islander communities.

Local services

A range of Aboriginal Community Controlled Organisations/Aboriginal Community Controlled Health Organisations and other organisations deliver services for Aboriginal and Torres Strait Islander communities across Melbourne’s south-east.

OrganisationAvailable servicesContact detailsReferral

Aboriginal Hospital Liaison Officers – Alfred Health

  • Face to face contact with patients
  • Social and emotional support
  • Engagement and advocacy for patients and their family
  • Assisting with discharge planning and accessing resources
  • Assist with enquiries for patients and families
  • Follow up care with patients

Email: AboriginalHealth@alfred.org.au

Phone: 0419 592 207

Address: East Block, Ground, 55 Commercial Road, Melbourne, VIC 3004

Better Health Network

Indigenous health specific services:

  • Integrated team care
  • Our Rainbow Place
  • Wominjeka BBQ
  • Youth services (including Department of Justice, Out of Home Care and Department of Health)
  • Elders services
  • Women and children services

General services:

  • AOD services
  • Social connection, health and wellbeing groups
  • Carer respite support
  • Child, youth and family services
  • Community transport
  • Counselling and mental health
  • Dementia support service
  • Dental
  • Family violence
  • Gambler’s Help Southern
  • GP clinic
  • Health promotion
  • Home care packages
  • Hydrotherapy
  • LGBTQIA+ safe and inclusive services
  • Meaningful Connections
  • NDIS disability services
  • Physical health
  • RhED

Email: info@bhn.org.au

Phone: 132 246

  • Prahran: 240 Malvern Road, Prahran, 3181 – (03) 9525 1300
  • South Melbourne: 341 Coventry Street, South Melbourne, 3205 – (03) 9525 1300
  • St Kilda: 22-28 Fitzroy Street, St Kilda, 3182 – (03) 9525 1300
  • Bentleigh: Level 4, Suite 2, 973 Nepean Highway, Bentleigh, 3204 – (03) 9525 1300
  • Bentleigh East: 2A Gardener’s Road, Bentleigh East, 3165 – (03) 9575 5333
  • Cheltenham: 17/Level 1 347 Bay Road, Cheltenham, 3192 (03) 9575 5333)
  • Parkdale: 335 Nepean Highway, Parkdale, 3195 – (03) 8587 0200
  • Chelsea: 3/1 The Strand, Chelsea, 3196 – (03) 8587 0200
  • Community Health Centre Clarinda: 58 Viney Street, Clarinda, 3169 – (03) 8587 0200
  • Cheltenham (NDIS Disability Support Centre): 299 Centre Dandenong Road, Cheltenham, 3192 – (03) 8587 0250
  • Clayton South (NDIS Disability Support Centre): 45 Oakes Avenue, Clayton South, 3169 – (03) 8587 0250
  • Edithvale (NDIS Disability Support Centre): 8 Edithvale Road, Edithvale, 3196 – (03) 8587 0250
  • Mentone Social Support Groups: 31 Venice Street, Mentone, 3194 – (03) 9581 8500

Use the online referral form to refer a patient or client to the Better Health Network

Ngwala Willumbong Aboriginal Corporation

  • Recovery centres:
    • Winja Ulupna Women’s Recovery Centre
    • Yitjawdik Men’s Recovery Centre
    • Galiamble Men’s Recovery Centre
  • Public intoxication response
  • Aboriginal alcohol and drug outreach programs
  • Specialist homelessness
  • Family violence program
  • Clinical services unit
  • Innovative health services – Homeless Youth
  • Statewide programs

Email: reception@ngwala.org.au

Phone: (03) 9510 3233

Address: 93 Wellington Street, St Kilda, VIC 3182

Email/call Ngwala to access admission forms for referral information

Bunurong Health Service

  • Medical appointments
  • Health screening
  • Work cover
  • Koori maternity services
  • Pathology/ECG
  • Child health
  • Appointment transport
  • Immunisation
  • Diabetes education
  • Healthy lifestyle
  • Pap smears
  • Aboriginal health checks
  • Longer consultations
  • Mental health care plans
  • Chronic care plans
  • Home visits
  • Child health checks
  • Health promotion

Visiting services:

  • Fortnightly Paediatrician
  • Monthly Optometrist
  • Fortnightly Endocrinologist

Email: bunurong@ddacl.org.au

Phone: (03) 8902 9700

Address: 3 Carroll Avenue, Dandenong, VIC 3175

Medical appointments can be made by calling reception on (03) 8902 9700

Casey Aboriginal Gathering Place

  • Gardening group
  • Elders yarn and art group
  • Youth group
  • Playgroup
  • Koorie school holiday program
  • Community lunch – monthly

Email: aboriginalgatheringpl@casey.vic.gov.au

Phone: (03) 9792 7378

Address: 20 Agonis Street, Doveton, VIC 3177

Information about registration for programs can be found on the Gathering Place’s Facebook page.

Dandenong District Aborigines Co-operative Limited (DDACL)

  • Aboriginal Best Start
  • Home and community care services (for Elders to live independently)
  • Planned activity groups (aged and disability services)
  • Housing services
  • Integrated team care
  • Outreach workers
  • Social and emotional wellbeing services
  • Tackling indigenous smoking

Email: info@ddacl.org.au

Phone: (03) 8902 9700

Address: 62 Stud Road, Dandenong, VIC 3175

Referrals can be made by calling (03) 8902 9700

Dardi Munwurro

  • Men’s healing and behaviour change program
  • Ngarra Jarranounith Place residential program
  • Men’s gatherings
  • Men’s camps
  • Youth programs
  • The Women’s Healing Journey
  • Brother to Brother Crisis Line
  • Training and development programs
  • Prisons programs
  • Alcohol and drug support
  • Employment acceleration pathways

Email: info@dardimunwurro.com.au

Phone: (03) 8456 3044

Address: 44 McCrae Street, Dandenong, VIC 3175

Brother to Brother 24 Hour Crisis Line: 1800 435 799

Referral forms for each program can be found on the relevant page of the website (under ‘What We Do’).

Completed referral forms must be completed and emailed to intake@dardimunwurro.com.au.

Derrimut Weelam Gathering Place

  • Elders group
  • Youth group
  • Women’s group
  • Men’s group

Email: derrimutweelamgp@gmail.com

Phone: 0499 086 798

Address: 199 Beach Road, Mordialloc, 3195 (co-located with Mordialloc Life Saving Club)

Please contact the gathering place or register for events via the Facebook page

Healthy Koori Kids – Monash Health

  • Paediatrician
  • Paediatric Psychologist
  • Speech Therapist
  • Teacher
  • Social Worker

Email: healthykoorikids@monashhealth.org

Phone: 0400 184 951

Address: Monash Health Cranbourne Integrated Care Centre, 140-154 Sladen Street, Cranbourne, VIC 3977

Available for children (0-17) in or at risk of being in out-of-home care.

Referrals made via referral form on the Healthy Koori Kids webpage and emailed to healthykoorikids@monashhealth.org.

Documents required with referral:

  • 715 GP Health Assessment report (most recent)
  • Legal/court documentation (current protection order)
  • Child’s Cultural Plan
  • Consent to Share Information Form

Bunjilwarra Koori Youth Alcohol and Drug Healing Service

Residential AOD rehabilitation and healing service

Email: info@bunjilwarra.org.au

Complete Expression of Interest form and email to info@bunjilwarra.org.au.

Can also complete the comprehensive assessment document at the same time.

First People’s Health and Wellbeing – Frankston

  • General practice
  • Family medicine
  • Aboriginal health checks
  • Psychology
  • Asthma care
  • Skin checks
  • Mental health care
  • Physiotherapy
  • Women’s health
  • Men’s health
  • Chronic disease management
  • Immunisations
  • Pathology
  • Sexual and reproductive health

Email: info@fphw.org.au

Phone: (03) 9070 8181

Address: 401-403 Nepean Highway, Frankston, VIC 3199

Call (03) 9070 8181 to make an appointment

Baluk Balert Barring – First Peoples’ Health and Wellbeing

  • Antenatal classes
  • Sleeping support and education
  • Cooking class on a budget
  • Breastfeeding support
  • Cultural strengthening
  • Bumps to Babes and Beyond
  • Nutritional information
  • Yarning circles
  • Long day stay programs
  • Healthy Koori Kids
  • Play therapy
  • Welcome Baby to Country Ceremony
  • Household budgeting

Email: bbb@fphw.org.au

Phone: (03) 9070 8181

Address: Level 1 / 401-403 Nepean Hwy, Frankston VIC 3199

Please call (03) 9070 8181 and choose option 3 for BBB for any enquires or appointments, or else you can refer yourself via the referral form on the webpage.

Nairm Marr Djambana

  • Kirrup playgroup
  • Youth group
  • Women’s group
  • Men’s group
  • Community lunch – weekly

Phone: (03) 9783 1521

Address: 32 Nursery Avenue, Frankston, VIC 3199

Links to register for programs available via website

Willum Warrain Aboriginal Association

  • Elders group
  • Women’s group
  • Men’s group
  • Deadly Kids
  • Bush Play Group
  • Community Drop-In Day

Phone: (03) 5979 1391

Address: 10C Pound Road, Hastings, VIC 3915

Information about programs can be made by contacting the gathering place on (03) 5979 1391 or 0403 528 034

Windana – First People’s Healing Program

  • Culture
  • Aboriginal healing practices
  • Trauma-informed treatment
  • Family-centred therapeutic practices
  • Protective factors and support
  • Social and cultural determinants of health

Email: Windana@windana.org.au

Phone: (03) 9532 0811

Address: Frankston and Mornington Peninsula areas of Bunurong (Boonwurrung) Country

Please direct your referrals to firstpeoples@windana.org.au or call (03) 9532 0811 indicating you want to refer to the First Peoples’ Healing Program.

Aboriginal Hospital Liaison Officers (AHLOs) – Monash Health

  • Cultural, emotional and spiritual support to Aboriginal and Torres Strait Islander patients and their families during their inpatient stay at Monash Health.
  • Participation in family meetings, goals of care and care planning.
  • Patient advocacy and referrals to other services.
  • Support in relation to discharge planning and linking to community services.

Available 7 days a week 8am – 4:30pm
Email: aboriginalhealth@monashhealth.org

Access and Support – Monash Health

  • Transportation to Monash Health appointments
  • Cultural, emotional and spiritual support to help you stay connected, healthy and well
  • Help understanding health conditions and treatment facilitating connection to other services.

Email: aboriginal.community@monashhealth.org

Eligibility criteria:

  • People with an Aboriginal and/or Torres Strait Islander background
  • There are no catchment or boundary restrictions
  • Aged 49 years old or younger

Aboriginal Midwives – Monash Health

  • Connection with our Aboriginal midwives who will provide cultural, emotional, and clinical support
  • Ongoing contact throughout pregnancy and after the birth, to ask questions, receive advice, and offer support
  • Home visits after discharge providing ongoing support with breastfeeding, support with recovery and social/emotional wellbeing
  • Connecting families with further networks such as “Women’s Business” groups, playgroups, health centres and Aboriginal community based programs
  • Regular support for families with a baby being cared for in Newborn Intensive Care or the Special Care Nurseries
  • Assistance in navigating the health care system and advocacy in receiving care needed for the family
  • Referrals to other services within Monash Health and the wider community

Email: aboriginalmidwives@monashhealth.org

Phone:

  • Tamara Porter 0418 661 295 (Mon – Thur, 8am to 4.30pm)
  • Yolande Grenfell 0436 428 872 (Mon, Tue, Thur, Fri, 8am to 4.30pm)

Both health professionals and women can refer to the Aboriginal Midwives team. Referrals to the Aboriginal Midwives team can be made in a few ways:

  • When booking maternity care at Monash Health, a doctor can add Aboriginal status to the booking referral and add a comment that the woman would like to be seen by the Bubup team
  • A woman can ask to be referred to the Aboriginal Midwives at any of their maternity clinic appointments at Monash Health
  • Both health professionals and women can refer directly on the below email and phone numbers

Children’s Health and Wellbeing Local – Monash Health

  • Specialist consultations: support and advice from paediatricians, psychiatrists, nurses, psychologists, occupational therapists, speech pathologists and more.
  • Parent, family and carer support: assistance to help build skills and confidence in supporting your child’s development and unique needs.
  • Connection to services: connecting you to services and support within the community.

Email: childrenslocal@monashhealth.org
Phone: (03) 5990 6501
Monday – Friday, 8:30am to 5pm

This free service is open to families with children aged up to 12 years, living in or attending school in the City of Greater Dandenong, City of Casey or Cardinia Shire. You do not need Australian residency or a Medicare card to access this service.

Aboriginal and Torres Strait Islander services – Peninsula Health

  • Health services such foot care, physiotherapy, healthy eating and diabetes information, occupational therapy, dental care and counselling.
  • Health assessments and information
  • Help to see a doctor
  • The Koori swimming program
  • Koori Community Kitchen
  • The school holiday Koori Youth and Family Program
  • Respite to give carers a rest
  • Referral to all community services including disabilities, family violence, housing, justice, youth, etc.
  • Cultural awareness training

AHLO Phone: 9788 1700 (Monday – Friday 8:30AM – 5:00PM)

Other contact number: 1300 665 781

Any Aboriginal or Torres Strait Islander person/s who reside or work in the Frankston or Mornington Peninsula LGA regions, and their partners or carers.

Djirra

Services offered include:

  • Refuge accommodation
  • Specialist family violence services
  • Therapeutic support
  • Supporting women in the justice system
  • Supports Aboriginal children, partners and ex-partners of Aboriginal people

24/7 phone: 1800 364 297
Office phone: (03) 9403 9400
Email: info@emhaws.org.au

For community

Visit Ask Izzy to connect to housing, a meal, health and wellbeing services, support, counselling and much more. You can search for Aboriginal services by postcode.

Ask Izzy

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For health and community professionals

The Infoxchange Service Directory connects patients and clients to services across classifications including aged, counselling, disability, drug and alcohol, education and training, employment, family, financial, health, housing, law, multicultural, recreation and youth. Infoxchange is Australia’s largest up-to-date health and welfare services directory, with more than 450,000 services listed. You can search for Aboriginal services by postcode.

Infoxchange Service Directory

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