Booking your vaccination

Vaccination is the key to protecting Australians from COVID-19 and getting back to the way of life we know and love.

AstraZeneca Vaccination

  • Walk-ins and bookings for AstraZeneca are available and recommended for those aged 60 and over.
  • If you have already received dose one of the AstraZeneca vaccine, please ensure you receive dose two to protect yourself against COVID-19. We will not mix vaccination types and you cannot receive Pfizer.
  • If you did not experience severe side-effects to the first dose of AstraZeneca, it is safe to receive dose two. For more information, see ATAGI advice on COVID-19 AstraZeneca vaccine.

Pfizer Vaccination

  • We are not accepting walk-ins for Pfizer vaccine at any of our COVID-19 Vaccination Centres. You will be required to make a booking by calling the hotline 1800 675 398 or via the online portal.
  • You can check your eligibility for COVID-19 vaccination and the appropriate vaccine for you by using the Government’s COVID-19 eligibility checker.


Please use the Australian Government’s eligibility tracker to find out if you are now eligible to be vaccinated at our high-volume COVID-19 vaccination centres.

Vaccine Eligibility Checker

Visit the Australian Government website to check your eligibility

Before you make your booking

Have you had an AstraZeneca COVID-19 vaccination before? If so, it is recommended you leave 12 weeks between your first and second dose to maximise efficacy.

Have you had a Pfizer COVID-19 vaccination before? If so, it is recommended you receive your second dose 3-6 weeks after your first dose to maximise efficacy.

Have you received any other vaccination in the last 7 days? If so, you are advised to leave at least 7 days before receiving your COVID-19 vaccine.

Have you had COVID-19 before? If you have had COVID-19 previously it is recommended you wait 3 months before receiving your COVID-19 vaccination. Vaccination is essential even if you have previously been infected to ensure ongoing protection.

Are you under 60 years of age? Please note all 40 to 59 year olds are now eligible for the Pfizer vaccine. Adults under 60 years who wish to proceed with booking for the AstraZeneca vaccine should read the information provided by the Australian Government prior to booking. Our immunisers will ensure informed consent is obtained before vaccine administration.

If you answer yes to any of the questions below, please talk to your primary care provider for advice before making a booking.

  • Have you had an allergic reaction to a previous dose of a COVID-19 vaccine?
  • Have you had anaphylaxis to another vaccine or medication?
  • Have you had a serious adverse event, that following expert review was attributed to a previous dose of a COVID-19 vaccine?
  • Do you have a mast cell disorder?
  • Do you have a bleeding disorder?
  • Do you take any medicine to thin your blood (an anticoagulant therapy)?
  • Do you have a weakened immune system (immunocompromised)?
  • Are you pregnant?*
  • Have you been sick with a cough, sore throat, fever or are feeling sick in another way?
    Relevant only for receiving AstraZeneca COVID-19 vaccine:
  • Have you ever been diagnosed with capillary leak syndrome?
  • Have you ever had major venous and/or arterial thrombosis in combination with thrombocytopenia, including diagnosed Thrombotic Thrombocytopenic Syndrome (TTS), following a previous dose of a COVID-19 vaccine?
  • Have you ever had cerebral venous sinus thrombosis? *
  • Have you ever had heparin-induced thrombocytopenia? *
  • Have you ever had blood clots in the abdominal veins (splanchnic veins)? *
  • Have you ever had antiphospholipid syndrome associated with blood clots? *
  • Are you under 60 years of age? *

* Comirnaty (Pfizer) is the preferred vaccine for people in these groups but if not available, AstraZeneca COVID-19 vaccine can be considered if the benefits of vaccination outweigh the risk. For more information refer to the Patient information sheet on thrombosis with thrombocytopenia syndrome (TTS)

Booking your appointment

To book an appointment at one of our clinics, please:

To avoid delays or disappointment, we highly recommend booking an appointment before attending the centre.

Find the location of one of our high-volume vaccination centres.

Book your appointment using the online portal

You can also make changes to your vaccine appointment using the online portal.

Here is some helpful information about the Victorian COVID-19 vaccine online booking system:

Book your COVID-19 vaccination appointment

Online booking portal – Department of Health Victoria

Frequently asked questions

Can I call a hospital to book my vaccination appointment?

Hospital sites are not taking public vaccination bookings as they are required to prioritise healthcare workers and other Phase 1a and Phase 1b recipients. 

The only way to make an appointment at one of our public vaccination sites is by calling 1800 675 398. Select option 1, then option 1, then option 1.  

Will the COVID-19 vaccination appear on Medicare Immunisation Registers?

Yes. COVID-19 vaccination will be recorded on the Australian Immunisation Register.  

The record will then be made available on the MyGov website or the Express Plus Medicare app, where a person’s total immunisation history is listed, or a paper version can be printed out. 

If I am not an Australian citizen will I be eligible for a COVID-19 vaccine?

The Australian Government has made COVID-19 vaccines available free of charge for all Australian citizens, permanent residents and temporary visa holders.

Who do I contact if I have concerns regarding the COVID-19 vaccine?

The best person to talk to for advice about the COVID-19 vaccine is your doctor or healthcare provider as they will know your medical history and specific requirements. 

I am afraid of needles, is there another way I can receive the COVID-19 vaccine?

The only way to administer the COVID-19 vaccine is by using a needle. You can let your immunisation provider know that you are afraid of needles when you attend your appointment, and they can accommodate your needs. 

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